Kepner Tregoe Problem Solving Steps Critical Thinking

Key Benefits

Cut through the clutter & complexity to systematically find root cause for tough problems and make decisions aligned with business priorities.

Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, and other methodologies.

Walk away ready to immediately apply these new skills back on-the-job. 

Skills Developed

Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:

  • Conduct root cause analysis (RCA) on complex problems.
  • Make tough decisions aligned with operational priorities.
  • Identify and plan for the resolution high-priority issues.
  • Understand and proactively manage risks and opportunities.
  • Ask the right questions to find hidden insight.

Return on Investment

By attending the Problem Solving & Decision Making workshop and adopting KT processes, organizations have realized immediate, and long-term, return on investment. These include:

  • A computer chip manufacturer solved a long-standing defect problem, saving $2.8 million annually.
  • A vinyl manufacturer increased annualized production with a significant rise in profits.
  • A food products manufacturer saved $1.03 million by improving planning and decision-making by work teams.
  • A bank resolved a recurring system failure and restored their international monetary exchange cycle, preserving millions of dollars in interest earnings.
  • Following a merger, a global company saved $1.3 million on insurance costs the first year and $300,000 in subsequent years using a variety of Clear Thinking processes.

Workshop Details

Duration: 3-4 days

Learning Tools Included: All workshop attendees will receive the Kepner-Tregoe Tablet App and access to online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a My KT membership

Certification Credits: 2.1 CEUs / 21 PDUs / 21 CPEs (3 day)

Training Options: Available as a Public Session or as on-site group training at your location

Workshop Outline

Download the workshop outline for Problem Solving & Decision Making.

Download PDF

Workshop Schedule

Choose your country in the dropdown below

If your country is not listed or you would like to schedule a session
to be held at your company, please Contact US for more information.

DateCity, State/ProvinceCountryPriceLanguageRegister
Mar. 13-
Mar. 15
2018
Toronto, OntarioCA$2,600.00

 

Mar. 14-
Mar. 16
2018
Brisbane, QLDAU$2,100.00English
Mar. 14-
Mar. 16
2018
大阪JP¥163,944.00日本語
Mar. 14-
Mar. 16
2018
SingaporeSG$2,000.00English

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

Mar. 20-
Mar. 22
2018
BerlinDE€1,845.00Deutsch

Anwendungstag: 23.04.2018

Mar. 20-
Mar. 21
2018
Paris (Les Halles)FR€1,100.00Français
Mar. 20-
Mar. 22
2018
Princeton, NJUS$1,995.00

 

Mar. 26-
Mar. 28
2018
東京JP¥163,944.00日本語
Mar. 26-
Mar. 28
2018
BangkokTH¤35,000.00Thai

THB35,000 per participant, THB30,000 for 3 or more (fees before any applicable taxes)

Mar. 27-
Mar. 29
2018
ShanghaiCN¥9,800.00Bilingual (English/Mandarin)

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Apr. 4-
Apr. 6
2018
東京JP¥163,944.00日本語
Apr. 10-
Apr. 12
2018
Kuala LumpurMYRM3,300.00English

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

Apr. 10-
Apr. 12
2018
San Diego, CAUS$1,995.00
Apr. 16-
Apr. 18
2018
東京JP¥163,944.00日本語
Apr. 16-
Apr. 18
2018
Den DolderNL€1,950.00Nederlands

Terugkomdag: 28 mei 2018

Apr. 17-
Apr. 19
2018
BeijingCN¥9,800.00Bilingual (English/Mandarin)

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Apr. 24-
Apr. 26
2018
TaipeiTWNT$47,000.00Bilingual (English/Mandarin)

NT 47,000 per participant, NT 40,000 for 3 or more (fees before any applicable taxes)

Apr. 24-
Apr. 26
2018
Santa Clara, CAUS$1,995.00
May. 1-
May. 3
2018
Calgary, ABCA$2,600.00
May. 1-
May. 3
2018
Tampa, FLUS$1,995.00
May. 8-
May. 10
2018
Hong KongHK$12,300.00English

HK 12,300 per participant, HK 10,500 for 3 or more (fees before any applicable taxes)

May. 8-
May. 10
2018
Johor BahruMYRM3,300.00English

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

May. 9-
May. 11
2018
東京JP¥163,944.00日本語
May. 16-
May. 18
2018
名古屋JP¥163,944.00日本語
May. 16-
May. 18
2018
SingaporeSG$2,000.00English

S$2,000 per participant, S$1,700 for 3 or more  (fees before any applicable taxes)

May. 21-
May. 23
2018
東京JP¥163,944.00日本語
May. 22-
May. 24
2018
Toronto, ONCA$2,600.00
May. 22-
May. 24
2018
LondonGB£1,250.00English
May. 22-
May. 24
2018
Chicago, ILUS$1,995.00
May. 23-
May. 25
2018
Melbourne, VicAU$2,100.00English
Jun. 4-
Jun. 6
2018
東京JP¥163,944.00日本語
Jun. 4-
Jun. 6
2018
Den DolderNL€1,950.00English

Terugkomdag:  2 july 2018

Jun. 6-
Jun. 8
2018
Sydney, NSWAU$2,100.00English
Jun. 12-
Jun. 14
2018
ShanghaiCN¥9,800.00Bilingual (English/Mandarin)

RMB 9,800 per participant, RMB 8,300 for 3 or more (fees before any applicable taxes)

Jun. 12-
Jun. 14
2018
Columbus, OHUS$1,995.00
Jun. 19-
Jun. 21
2018
Princeton, NJUS$1,995.00
Jun. 20-
Jun. 22
2018
東京JP¥163,944.00日本語
Jun. 26-
Jun. 28
2018
MünchenDE€1,845.00Deutsch

Anwendungstag: 10.09.2018

Jun. 26-
Jun. 28
2018
PenangMYRM3,300.00English

RM3,300 per participant, RM2,800 for 3 or more (fees before any applicable taxes)

Jun. 26-
Jun. 28
2018
Orlando, FLUS$1,995.00
Jun. 27-
Jun. 29
2018
AucklandNZ$2,520.00

Earn a Globally Recognized Certificate in Problem Solving and Decision Making

The Kepner-Tregoe (KT) CIMBA Learning Alliance was born out of CIMBA’s recognition that KT was not only one of the originators of managerial thinking process tools, but it is also one of the best at articulating and applying to solve problems. Therefore, students participating in the semester study abroad, MBA, and Executive programs have an opportunity to earn a KT problem solving and decision making (PSDM) certification during their time at CIMBA. Also, the KT PSDM tools are integrated into many of CIMBA’s classes, activities, and projects.

The KT process for problem solving and decision making is used and taught in major organizations worldwide. It is a conscious, step-by-step approach for successfully solving problems, making good decisions, and analyzing potential risks and opportunities. The innovative methodologies help you maximize your critical thinking skills, systematically organize and prioritize information, set objectives, evaluate alternatives, and analyze impact. KT provides you with a common language and process that allows people with diverse content knowledge and skills to successfully resolve issues.

What you will learn

By learning the methodology, you will develop specific questioning techniques that will improve your ability to:

  • Deal rationally and constructively with emergency situations
  • Use a common language to improve communication
  • Learn how to formulate questions in order to obtain relevant answers
  • Break down large concerns into manageable pieces and prioritize them
  • Find the true cause of a problem before investing in expensive corrections
  • Learn a problem-solving process you can use under extreme time pressure
  • Learn to manage risk
  • Develop preventive actions to protect your plans
  • Justify your recommendations to higher levels of management with structured thinking and documentation 

How you will learn

The PSDM workshop is configured into a proven, systematic learning design. The process consists of the following:

  • Exercises structured to help you discover your current skills and tendencies
  • Concept discussions and full group briefings
  • Practice exercises with feedback
  • Opportunities to apply rational process concepts to your priority issues

You will learn the rational process concepts in full group, then practice and apply them individually or in small groups. This will enable you to test your understanding of the concepts and benefit from a variety of perspectives.

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